IT SUPPORT
IT ServicesSuperyacht IT Support Services
We provide a wide range of specialist superyacht IT support and networking services, onsite and remotely, to ensure the smooth operation of all your on board IT infrastructure.
A team of dedicated, certified engineers are on duty to monitor, identify, and resolve any issues, and are committed to keeping your technology running to optimum capacity.
Our remote ETO IT support service is used by over 40 yachts worldwide. We’re proud of our customer service and consistently receive excellent feedback from captains and crew.
FIXT! Proactive Network Monitoring
FIXT! is our in-house network monitoring system, which is available as part of our comprehensive superyacht IT support solution. Using this state-of-the-art system, we can detect faults before they become disasters, provide proactive remote support and maintenance, and ensure performance on board is always working at its maximum.
Through FIXT!, our engineering team are alerted to any connectivity issues as they arise. This allows the team to begin work on identifying the issue and finding a resolution – often fixing problems before our clients have even noticed any services are down.
Live monitoring of networks
Management, repair and upgrade of systems
Comprehensive remote and onsite support
Onboard and remote backup systems
End device security
Asset management
Customisable security notifications and alerts
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